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Privacy Policy

Last updated: 19 March 2026

1. Introduction

Dr. Nidhi Gupta ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our appointment booking services.

2. Information We Collect

Personal Information

When you book an appointment or submit a contact form, we may collect:

  • Full name
  • Email address
  • Phone number
  • Preferred appointment date and time
  • Consultation type preference
  • Any message or health concern you choose to share

Automatically Collected Information

We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and pages visited. This information is used solely for website analytics and improving user experience.

3. How We Use Your Information

We use the information we collect to:

  • Schedule and manage your appointments
  • Send appointment confirmations and reminders via email
  • Respond to your inquiries and requests
  • Improve our website and services
  • Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using Google Firebase (Cloud Firestore) with servers located in India (Mumbai region). We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

5. Third-Party Services

We use the following third-party services:

  • Google Firebase — for secure data storage and authentication
  • EmailJS — for sending appointment confirmation emails
  • Google Maps — for displaying clinic location
  • Google Fonts — for website typography

These services have their own privacy policies and we encourage you to review them.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including appointment records as required by medical regulations in India.

7. Your Rights

You have the right to:

  • Access your personal data held by us
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for data processing

8. Cookies

Our website uses minimal cookies necessary for Firebase authentication. We do not use tracking cookies or third-party advertising cookies.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: